Question 1

What does profile setup include?

Accepted Answer

Profile setup is one-time help to create or optimize your business profiles. The scope and one-time fee are confirmed in your quote.

Question 2

How do the monthly posting tiers work?

Accepted Answer

Posting Tiers 1–4 are monthly. Your quote confirms the posts per week, included work, and monthly service fee. Content follows your brand, with review-first or auto-publishing according to your preference.

Question 3

Can OpenDoor Social manage Facebook or Instagram ads?

Accepted Answer

Facebook and Instagram campaign management is optional and separate from monthly posting. Campaigns can support a destination you choose or lead generation. Any needed account access or permissions are discussed with you and must be granted before campaign work begins.

Question 4

Is Meta ad spend included in OpenDoor Social’s service fee?

Accepted Answer

No. Ad spend is client-funded, paid directly to Meta, and separate from OpenDoor Social service fees.

Question 5

What can optional lead automation cover?

Accepted Answer

Optional lead automation may cover lead replies, follow-up, and appointment booking around your preferred workflow. Messages follow your authorization, a valid contact basis, and applicable rules.

Question 6

How are service scope and fees determined?

Accepted Answer

Service scope and fees are quoted. Your quote confirms the applicable work and service fee for the services you choose.